When you place your order, we want to make sure you get a quality product every time.
For that reason, if there are any issues with the quality of our products, we ask you to take the following steps.
Step One: Email us with a description of the issue.
Step Two: Attach any photos of the issue so we can partner with our production partner to find a solution.
Step Three: Let us know if you'd like a refund, or a replacement sent.
Please allow up to 48 hours for processing refund/replacement requests. Because we are a made to order store returns/replacements will only be processed in instances where there are quality defects in terms of the printing or construction of our products.
please contact us at info@merakivo.com.