When you place your order, we want to make sure you get a quality product every time.

For that reason, if there are any issues with the quality of our products, we ask you to take the following steps.

Step One: Email us with a description of the issue.

Step Two: Attach any photos of the issue so we can partner with our production partner to find a solution.

Step Three: Let us know if you'd like a refund, or a replacement sent.

Please allow up to 48 hours for processing refund/replacement requests. Because we are a made to order store returns/replacements will only be processed in instances where there are quality defects in terms of the printing or construction of our products.


please contact us at info@merakivo.com.

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